Great ERP Software is Supported by Great Service.

Your Success is Our Success

Every ERP software company promises powerful features. Few actually deliver and fewer still offer the support that makes those features actually work for your business. At CORE, we built our reputation on both—contract furniture software that works, backed by people who know exactly how to make it work for you.

Getting it Right from Day One

Let’s be honest about ERP software implementations. We understand they can be disruptive. We know this because we’ve guided 250+ dealerships through it. The difference is we know exactly how to minimize the pain, accelerate the benefits, and keep your business running smoothly throughout the transition and beyond. What do we do differently? We configure CORE to match your proven processes while identifying opportunities to eliminate inefficiencies that eat into your margins.

Our 4-Phase Approach to Implementation (typically 3-6 months)

Discovery Phase
We spend real time understanding your current workflows, pain points, and goals.

Process Mapping and System Configuration
We work with you to understand the lifecycle of a project so we can develop a customized configuration to match your operations.

Training
We develop a customized training program to ensure every member of your team is using the software effectively. You’ll also receive customized documentation so you’ll always have definitions and training resources on hand.

Post Launch Support
‍We stay with you after go-live to ensure your CORE system delivers. We monitor system performance, address any questions, and identify optimization opportunities. Our team provides ongoing support to ensure you and your team continue to develop expertise with the system.

More than 250 dealerships and 15,000+ users trust CORE, the premier ERP software provider for the contract furniture industry, to support their businesses.

Integration Services

Most dealerships use multiple software tools. The key is making them communicate effectively instead of creating data silos that slow you down.

Standard Integrations

HubSpot Integration
Sync your marketing and sales data for complete visibility from first contact to final installation

Power BI
is Microsoft’s business analytics platform that connects, visualizes, and shares data for actionable insights across organizations.

PayTrace Integration
Streamlined payment processing that reduces manual entry and improves cash flow.

QuickSight
is Amazon’s business intelligence that connects multiple data sources into interactive dashboards for easy, actionable insights.

CORE Customer Training and Support is Built for Your Success

Every engagement starts with understanding your current situation, challenges, and goals. We’ll assess your existing systems, processes, and pain points to recommend the right combination of services. When you work with CORE, you’re not just buying software support—you’re gaining partners who understand your business and want to see you succeed.

With your CORE Business System license, you have ongoing access to our exceptional, attentive customer support team as well as:

Subject Matter Experts

Fast Response Times

User Conferences

CORE'S LIBRARY OF 100'S AND 100'S OF VIDEO TUTORIALS

Best Practices and Training Webinars

Our training prepares your team for real-world success. When your team asks “But what about when…” scenarios, our trainers don’t check a manual. They share how other dealerships handle similar situations because they’ve been there.

Our contract furniture industry veterans understand your urgency. When you call with a problem, you’re talking to someone who knows that “the client’s moving in tomorrow” isn’t just a deadline—it’s your reputation on the line.

Ongoing Education

New Feature Training

When we release enhancements, we train your team on what’s new and how it helps your business.

Best Practices Workshops

Periodic sessions sharing what we’ve learned from successful dealerships about optimizing CORE for maximum efficiency.

New Employee Onboarding

Training programs for new hires that get them productive quickly without overwhelming your existing team.

Extended Support & Enhancement Services

As your business grows and evolves, our extended support and enhancement services ensure you continue to maximize your ERP investment long after go-live. Affordable support for advanced training, custom reports, system optimizations, and new feature integrations that adapt to your evolving business needs are always available.

Strategic Consulting & Training

We’re continuously adding new features and tools to the CORE Business System ERP. When updates launch, our experts can walk your team through the optimization and how it can benefit your business.

On-site or online training by function
Specialized webinars
Intensive trainings
Integration of new locations and business lines (pre- and post-merger integration)

Custom Report Development

While CORE has an extensive library of standard reports, we understand that your business may require something specific. Report customizations may include:

Custom financial/operational/compliance reporting and budgeting
Commission reports
Sales forecasting
Custom proposal and service forms
Customer status

System Customizations

CORE’s flexible, scalable framework makes it simple to develop customization to serve unique needs.

Integration with vendor/3rd party tools
Access to distinct lines of business
Store data